Privacy Policy

Last updated: March 2026

At Reet Yorkshire Food, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you visit or purchase from our website.

1. Who We Are

Reet Yorkshire Food is a UK-based business producing and selling jams, chutneys, marmalades, relishes, curds and sauces.

If you have any questions about this policy or how we use your data, you can contact us at:

Email: sales@reetyorkshirefood.co.uk

2. Information We Collect

We may collect and process the following information:

Information you provide to us

• Name

• Billing and delivery address

• Email address

• Phone number

• Payment details (processed securely by our payment provider)

• Any information you provide when contacting us

Information collected automatically

When you visit our website we may automatically collect:

• IP address

• Browser type

• Pages visited

• Device information

• Cookies and usage data

This helps us improve our website and customer experience.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order

• Respond to enquiries

• Send marketing emails if you have opted in

• Improve our website and services

• Prevent fraud or misuse of our website

4. Marketing Emails

If you subscribe to our newsletter, we may send you emails about:

• New products

• Offers and promotions

• Markets or events

• News from Reet Yorkshire Food

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

5. Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Shopify (our website platform)

• Payment providers

• Delivery and courier services

• Email marketing providers

These providers only use your information to perform services on our behalf.

We do not sell or rent your personal data to third parties.

6. Cookies

Our website uses cookies to:

• Make the website work properly

• Analyse website traffic

• Improve user experience

You can manage or disable cookies through your browser settings.

7. Data Security

We take reasonable steps to protect your personal information from loss, misuse or unauthorised access.

Payment details are processed securely through our payment providers and are not stored by us.

8. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

To exercise these rights, please contact us using the details above.

9. Data Retention

We keep your personal information only as long as necessary to:

• Fulfil orders

• Meet legal and accounting requirements

• Provide customer service

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.